Cookie Policy
Last Updated: March 24, 2026
This Cookie Policy explains how VisitProof LLC ("VisitProof," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at itinerata.com and use our mobile applications (collectively, the "Service"). This policy should be read alongside our Privacy Policy, which explains how we use personal information.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies are widely used to make websites work more efficiently, provide information to website owners, and enhance the user experience.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser until they expire or are deleted. Session cookies are temporary and are deleted when you close your browser.
2. How We Use Cookies
We use cookies and similar technologies for the following purposes:
2.1 Essential Cookies
These cookies are necessary for the Service to function properly and cannot be disabled. They include:
- Authentication cookies: To recognize you when you sign in and maintain your session
- Security cookies: To protect against fraudulent activity and unauthorized access
- Load balancing cookies: To ensure the Service performs optimally
2.2 Analytics Cookies
These cookies help us understand how visitors interact with the Service by collecting and reporting information anonymously. They help us improve the Service by understanding:
- Which pages are most and least popular
- How visitors navigate through the Service
- Technical issues users may encounter
- Overall usage patterns and trends
2.3 Functional Cookies
These cookies enable enhanced functionality and personalization, including:
- Remembering your preferences and settings
- Storing your language preferences
- Remembering if you've been shown certain notifications
2.4 Marketing Cookies
We may use marketing cookies to track visitors across websites to display relevant advertisements. These cookies record your visit to our website, the pages you have visited, and the links you have followed. You can opt out of marketing cookies through your browser settings or by using the cookie consent tool on our website.
3. Cookies We Use
The following table provides details about the specific cookies we use:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| __session | Essential | User authentication and session management | Session |
| _csrf | Essential | Security protection against cross-site request forgery | Session |
| _ga | Analytics | Google Analytics - distinguishes users | 2 years |
| _gid | Analytics | Google Analytics - distinguishes users | 24 hours |
| preferences | Functional | Stores user preferences and settings | 1 year |
| cookie_consent | Essential | Records your cookie consent preferences | 1 year |
4. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and provide other services. These third parties include:
- Google Analytics: We use Google Analytics to analyze how users use the Service. Google Analytics uses cookies to collect information about your use of the Service, which is transmitted to and stored by Google. For more information, see Google's Privacy Policy.
- Firebase: We use Firebase for authentication and real-time data synchronization. Firebase may set cookies for these purposes.
- Apollo: We use Apollo for website visitor tracking and analytics.
5. Similar Technologies
In addition to cookies, we may use other similar technologies:
- Local Storage: We use local storage to store data locally on your device for performance and functionality purposes.
- Web Beacons: Small graphic images (also known as "pixel tags" or "clear GIFs") that may be included in our emails to help us understand email engagement.
- Mobile Device Identifiers: In our mobile apps, we may use device identifiers for analytics and functionality purposes.
6. Managing Your Cookie Preferences
You have several options for managing cookies:
6.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. The following links provide information on how to manage cookies in common browsers:
6.2 Opt-Out Tools
You can opt out of certain third-party cookies using the following tools:
- Google Analytics Opt-out Browser Add-on
- Network Advertising Initiative Opt-out
- Digital Advertising Alliance Opt-out
6.3 Impact of Disabling Cookies
Please note that if you disable or refuse cookies, some features of the Service may not function properly. Essential cookies cannot be disabled as they are necessary for the Service to work.
7. Do Not Track Signals
Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. Currently, there is no industry standard for how companies should respond to Do Not Track signals. At this time, we do not respond to Do Not Track signals. If a standard is established, we will update this policy accordingly.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
VisitProof LLC
Attn: Privacy Team
Email: privacy@itinerata.com